Maybank recognised as high performing organisation

helo.my: Maybank has been recognised in Willis Towers Watson's (WTW) 2020 High Performance Companies normative benchmark.

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It is an internationally-acclaimed benchmark for high performing organisations.

Maybank said this was the fifth time that the bank had been acknowledged as an organisation with outstanding and sustained financial performance, and for its strong commitment and focus on employee experience.

Group chief human capital officer Datuk Nora Manaf said the award was exceptionally meaningful given that WTW had benchmarked the bank against leading and reputable global companies.

"This recognition puts Maybank on par with WTW's 34 global companies which include renowned organisations such as Royal Bank of Canada, Groupe Danone, Coca Cola, AstraZeneca and AT&T.

"Inclusion into the global high performance benchmark is based on outstanding financial results and strong employee experience scores," said Nora.

Maybank said it was cited as having among the most positive employee experience across the globe.

"WTW has found that Maybank had excelled in creating an environment where employees are able to have their own voice in decisions that impact them on a day-to-day basis.

"This is largely contributed by the high level of trust cultivated between employees and the leaders of the organisation," it said.

WTW noted that Maybank employees were consistently given the opportunity to further their careers by developing their skills and achieving their potential with the company.

"This results in a strong sense of personal accomplishment and pride in being associated with Maybank" it said.

Nora said 2020 had been challenging for everyone, but Maybank had seen an incredible amount of innovation and agility, as well as changes in the way people work and live.

"Through daily communication, engagement and employee listening, we helped cushion the impact of Covid-19 for our people."

Willis Towers Watson country managing director Lim Chin Han said a key factor to Maybank's success was the willingness to help employees find their voice within the organisation.

Lim said by focusing on each employee as an individual, Maybank looked to further careers by developing skills and provide a clear path to success.